Wednesday, April 29, 2015

* WKC: Handling Challenging People :)

---------- Forwarded message ----------
From: "Willing Tan" <willingtan.2009@gmail.com>
Date: Jul 24, 2010 6:13 PM
Subject: * WKC: Handling Challenging People :)
To: "WKC Email List" <connecting-us-all-together@googlegroups.com>
Cc:


Team,

Sometimes,  you may meet with friends or people who are negative or skeptical about this industry.
Keep these simple RULE OF THUMB's in mind:

WKC'S RULE OF THUMB's:
  1. People Reject Because They Don't Understand.
  2. Assume YES until told NO.
  3. You Can't Say the Right Thing to the Wrong Person, You Can't Say the Wrong Thing to the Right Person.
  4. You Can't Predict (Prejudge) Their Future
  5. Be Absolutely Convinced Yourself w/ 100% Belief

A. If the friend is Skeptical, but open to understand:

1. Provide industry evidence, examples, sharing from other leaders, showcase tour, expo, etc.
2. Invite them to watch the FREE movie "Brilliant Compensation" http://www.explorefreedom.com/wilingkc/
3. Invite them study the information from this link: http://www.firstclassmlm.com/
4. Follow up and invite to events that builds belief
5. Recommend some products to try

B. If the friend is Negative, but open to understand:

1. Use FEEL, FELT, FOUND to empathize with their concerns: "I understand how you FEEL, I FELT the same way before. But after I understood about the science and technology, I FOUND that it was very safe and effective."
2. NEVER Argue with them. In fact ACKNOWLEDGE their perspective: "I see what you mean. If I were you, I would feel the same way." (Be on their side looking in, remember, you were probably like them too...)
3. Invite them to watch the FREE movie "Brilliant Compensation" http://www.explorefreedom.com/wilingkc/
4. Invite them study the information from this link: http://www.firstclassmlm.com/
5. Follow up and invite to events that builds belief
6. Recommend some products to try

C. If the friend is Negative and unwilling to listen:

1. Use FEEL, FELT, FOUND to empathize with their concerns: "I understand how you FEEL, I FELT the same way before. But after I understood about the science and technology, I FOUND that it was very safe and effective."
2. NEVER Argue with them. In fact ACKNOWLEDGE their perspective: "I see what you mean. If I were you, I would feel the same way." (Be on their side looking in, remember, you were probably like them too...)
3. Create a GREAT RELATIONSHIP with them. Be a Caring Friend. Leave them better off (They get value from meeting you)
4. Follow up after several months and repeat STEP B when more open.

 D. If the friend gives you any one of these 30 objections:

Print and Read the Enclosed HOPE Rev B (Handling Objections Professionally Everytime). It includes 30 types of possible objections and how to professional respond to them. eg. "I don't like selling", "I don't have friends.", "Its a saturated market.", "So many have failed." etc.


E. YOU CAN DO IT, Just....

 ‎"Outlast, Outdo, Outstand, Outshare, Outlive, Outlove, Outcare, Outgrow, Outsmile, Outdream the Naysayers!" :)





With Admiration,
Willing Tan 陳威潾 & KC 江康晉


Be a Force for Good

Attract It!

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